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RESOLVED: TD stopped working // Crash on Start // Win10

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RESOLVED: TD stopped working // Crash on Start // Win10

Postby circat » Wed Feb 06, 2019 6:19 am

Hellow ,

TD stopped working on my Laptop suddently some weeks ago.
i reinstalled,tried recent versions,reinstalled a fresh windows,reinstalled drivers.no changes, still no start, no crashlog.

version 077 started but failed to log in...

Last working version was
TD 099 2018.27550

My System :
Win 10 Home // 64-Bit // 8Gb RAM
AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx 2.50 Ghz

Strange problem because it worked on this laptop in the berlin workshop and now there seems no chance to install it on this computer :twisted:

Some ideas ?

Thank you and best regards from Berlin,
Erich//Circat
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Re: TD stopped working // Crash on Start // Win10

Postby ben » Fri Feb 08, 2019 3:13 pm

Is you laptop ASUS or MSI? We have seen crashing on start due to these manufacturer's bloatware that comes pre-installed.

How are you launching the program? After attempting to launch, does "TouchDesigner.exe" show up in the task manager?
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Re: TD stopped working // Crash on Start // Win10

Postby mickeywilko » Mon Feb 11, 2019 12:42 pm

Did you get this working? I've got the same problem - TD won't launch at all, no crash, no errors. Uninstalled, re-installed...

Recently installed Python separately to TD and suspect this may be where the problem lies.

Windows 10 Pro 64 bit / Intel 7600k / GTX1070 / TD 2018.27840.

Help!
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Re: TD stopped working // Crash on Start // Win10

Postby mickeywilko » Mon Feb 11, 2019 12:43 pm

ben wrote:Is you laptop ASUS or MSI? We have seen crashing on start due to these manufacturer's bloatware that comes pre-installed.

How are you launching the program? After attempting to launch, does "TouchDesigner.exe" show up in the task manager?



In my case TouchDesigner.exe makes a very brief appearance in the task manager before disappearing.
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Re: TD stopped working // Crash on Start // Win10

Postby mickeywilko » Tue Feb 12, 2019 11:13 am

As an update - as I suspected, the new Python install was causing the upset.

Deleting python-related environmental variables fixed the issue - but obviously not an ideal solution if you're using Python outside of TD...
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Re: TD stopped working // Crash on Start // Win10

Postby circat » Fri Mar 29, 2019 7:35 am

Hey , after an new update from my graphic card its workin again !

there was a new driver available since the first post...

the python uninstall etc didnt work for me.

best,circat
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