Issues with OpenEXR

We’re trying to load in some high resolution (single layer, regular RGBA) OpenEXR frames (roughly 6.5k x 4.5k), but TouchDesigner doesn’t seem to like them.

I tried DWAA compression at first because it makes the files 6 Mb instead of 60Mb, but TD just displayed a small red box in the bottom right corner of the image. Switching to RLE compression gives me a small gray box in the bottom right corner, but the image itself resolution refuses to load.

We do have HAP files created from these images that work fine, so I know it’s not the resolution itself that’s causing problems, but I’m not getting any real information out of TD to tell me why they’re not loading.

Are there known issues with exr? Is there any way I can get more verbose output from TD to help me debug this?

Cheers.

Are you able to share the examples files via a dropbox link, or email them to support@derivative.ca? I should be able to fix this pretty quickly.

Mail sent, thanks.