FIXED: Screengrab TOP crash

Hello,

Screengrab TOP crashes Touch.

15240 on Windows

Same with 15400 :confused:

What’s your OS, driver and GPU?

I don’t get a crash with the screen grab TOP, but I also don’t capture an image atm:

099 2017.15240
Win10
gtx 1060
driver version 385.69

win10
gtx 960
driver 388.59

I’m updating my driver. We dont get the crash on another machine with 1080…

Both of these are running the latest (15400) Touch.

Also crashes this GTX960 machine with latest driver 388.71 :unamused:

Crashes for me too

2017.15400
win10
gtx 1080
driver 390.65

Looks like this got busted in a Windows update (possible Creators Edition). This now fixed, build 2017.16060 or later.
Thanks for the reports.

Can any of the people above that reported problems with the Screengrab TOP report how the fix in build 2017.16360 is working for you?

We need to know! :slight_smile:

2017.16360

Working again for me!

Thank you!!!

Hi, screengrab don’t crash TD but don’t grab the screen for me :frowning:

TD 2017.16360
Win 10
GTX 960 Driver 388.71

Thank you.
dami

For those with black screens still, we think it is in the case of Optimus systems (ie. 2 GPUs) that the textures are not getting to TouchDesigner (from one GPU to the other). If you have BIOS ability to disable Optimus completely, please give it a try and let us know if it helps.

Same here.
It only works if I’m using my hdmi external monitor… I guess because whatever comes out of that port is using the gpu.
It also works if I run with integrated graphics… but hell no, I ain’t using that!
Would really appreciate if you can find a way to fix it without us messing with the bios.

Thank you

TD 2017.16620
Win 10 16299
1070 max-q 391.24